Performance Metrics Part 1: Measuring SOC Efficiency

Performance Metrics Part 1: Measuring SOC Efficiency

A SOC can be a great place to work - but the truth is a lot of SOC burnout is the result of ineffective operations management.

Download this Guide from Expel to learn:

  • how to set up a measurement framework that helps SOC leads ensure goals are being met (and when they're not).
  • how to avoid burnout by guarding the system against volatility.
  • from IRL examples and what was done to achieve their goals.



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